CORE SERVICES

Vocational Rehabilitation Services

Supported Employment Service

 

"To many people, mental illness is bitter, yet, to me, it is a road towards hope!” said Kwok Gang.

Kwok Gang was diagnosed of having schizophrenia during tertiary education. Due to the illness and medication side effects, he found himself with memory deterioration and slow work pace which affected his career development in the science industry. After a series of criticism made by his employers, Gang lost confidence in his job. Fortunately, Kwok Gang was enthusiastic in searching for opportunities and to find a way out. Since 2014, Kwok Gang received Supported Employment Service and was trained in New Life Restaurant which is located at Shek Kip Mei. With the support of case workers, instructors and colleagues, Kwok Gang passed through the difficulties faced and realized his own strengths and talents.

Kwok Gang has good insights towards his situation. He is able to well manage his medication and is willing to seek assistance. He also has the motivation to share his recovery stories to others. Kwok Gang is now a WRAP facilitator, assisting participants in adapting to change, staying positive and in good health.

 

Supported Employment Service

Service Introduction

Supported Employment Service of New Life Psychiatric Rehabilitation Association is an integral part of vocational rehabilitation service that provides on-going vocational training and flexible but necessary support to people in recovery of mental illness (PIR) in socially integrated settings. PIR are eligible to enjoy the benefits of having a job such as training allowance, which build up their abilities, confidence and hope towards working in open employment. Supported Employment Service is a kind of social service without an employer/ employee relationship between the service providers and the PIR.

 

Our Aims

Grounded on Care for People and Recovery-oriented practices, we aim at:

  • Serving as a path for upward mobility of PIRs and as a necessary step towards community integration through open employment;
  • Providing tailor-made retraining courses and other vocational training services;
  • Arranging employment, job matching, on-the-job supervision, support and follow up;
  • Preparing PIR to work in an open and competitive setting independently as the ultimate goal.

 

Milestone

In 1993, with funding from Community Chest, we developed Supported Employment Service with the aim of providing training in real work setting for PIR. Supported Employment Service aims at providing PIR with vocational guidance, systematic training, professional individual counseling and on-going support, so that they can participate in productive and gainful employment in the open market while enjoying basic rights at work such as income equivalent to market value and job security. On-site training of various work trades including retailing, car cleaning, venue cleaning and catering are provided by experienced job coaches for PIR. Besides, placement officers actively select competent users for prospective employers who are interested in offering job placements.

Since 2001, we have extended our services to serve the socially disadvantaged groups including able bodied Comprehensive Social Security Assistance (CSSA) recipients through the Special Job Attachment Programme (SJAP) and subsequently the Intensive Employment Assistance Projects (IEAPs). In 2006, we started to operate the New Dawn IEAP service in Wong Tai Sin District to serve those single parents with dependent children aged 12 – 15. The project provided job-related skills training, intensive job matching as well as on-going support and counseling to help them re-enter the job market.

After running the Supported Employment Service for over 20 years, experiences told us that a one-stop vocational rehabilitation service centre would be desirable. The current Supported Employment Service Centre started operation in March 2008. The centre provides a wide range of services including "Supported Employment Service", "Intensive Employment Assistance Projects", "Enhanced New Dawn Intensive Employment Assistance Project" and "On-the-Job Training Programme for People with Disabilities". The center is furnished with a resource corner where placement officers are there providing enquiry service for those in need of consultation. Other facilities in the centre include audio-visual equipment, computer sets and related computer learning softwares to assist PIR in job seeking, 2 counseling rooms where mock interviews can take place and a multi-function room to conduct training courses such as courses jointly organised with Employees Retraining Board (ERB) or Vocational Training Council (VTC) on cleaning, retailing, catering and security guard services.

 

Our Services

A wide spectrum of supported employment services, including mobile cleansing crew, simulated business and individual job placement, is provided to meet the vocational needs of the PIR, allowing self-directed choices according to their abilities, strengths and interests. The Supported Employment team is staffed by manager, case workers, administrative staff and instructors. The service provision is at two levels, both to the PIR and the employers.

 

People in Recovery of Mental Illness

  • Provide individualized vocational counseling and training on job skills, interviewing skills and preparation;
  • Provide job matching according to the individual’s abilities and strengths;
  • Design tailor-made training courses to equip PIR with necessary skills for open employment;
  • Provide on-the-job support to PIR aiming at better work environment adaptation and work skills enhancement;
  • Provide various groups and social rehabilitation activities to develop social and interpersonal skills of PIR.

 

Employers

  • Close liaison with government departments and commercial corporations to explore job opportunities and to ensure the contribution of PIR utilizing their strengths and talents;
  • Provide mental health related training to employers.

 

Service Target

We provide services for PIR or people with other disabilities to support them to adjust in competitive market:

  • Aged 15 to 60;
  • Capable of open employment if provided with support programs;
  • Adequate self-care and daily living skills;
  • Motivated and ready to take up open employment.

 

Application and Exit of Service

Applicants may approach social workers for referral of supported employment service. A referral form should be completed in duplicate copies by the referring units. One copy is sent to Supported Employment Service of the Association while the other one to the Central Referral System for Rehabilitation Services operated by the Social Welfare Department. The social worker of the service will conduct an intake interview to assess the capability and suitability of the applicant for job placement purpose. For those who are assessed capable of staying in the job continuously and independently and do not require on-going support from job coach, discharge plan will be arranged.

Service Charge

The service is free of charge.

 

Contact Us

Service Unit Tel Fax Email
Kowloon
Supported Employment Service Centre
G/F, Lai Yuen House, Chuk Yuen (South) Estate, Kowloon
2320 3103 2306 1976 ses@nlpra.org.hk

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On-the-Job Training Programme for People with Disabilities

Our Aims

  • Enhance the employability of PIR through proactive training, vocational counseling and referrals;
  • Provide wages subsidy to employers, so as to encourage them to offer job vacancies for PIR to try out their work abilities and eventually employing them.

 

Milestone

In order to boost employment opportunities of PIR who are with higher functioning abilities, the Association has set up another project, namely, "On-the-Job Training Programme for People with Disabilities” funded by the Social Welfare Department since 2001.

 

Our Services

  • Provide job-related training and counseling;
  • Arrange job attachment for PIR, whom upon completion of the attachment assistance would be provided to help them find job or job trial in the open market;
  • Provide no less than 6 months of post-placement service to help PIR to settle in employment.

 

Service Target

The programme provides services for PIR or people with other disabilities with the following criteria:

  • Aged 15 or above, who need vocational training, job attachment and support to take up open employment;
  • Capable of basic self-care;
  • Stable physical and mental conditions, absence of severe harassing behaviours;
  • Assessment will be performed before formal intake, PIR have to show motivation and the ability to take up open employment;
  • No propensity for violent or anti-social behavior, has no infectious disease, persistent alcohol or drug abuse, or gambling addiction.

 

Application and Exit of Service

  • Applicants or referrers may approach us directly for intake assessment;
  • Employers who would like to offer job may contact us and we will identify the most suitable candidates for the employers;
  • PIR who are found unsuitable or unwilling to receive the service, or who are capable of staying in the job independently, social worker will establish an exit plan for them.

 

Service Charge

The service is free of charge

 

Contact Information

Service Unit / Project Tel Fax E-mail
Supported Employment Service Centre
G/F, Lai Yuen House, Chuk Yuen (South) Estate, Kowloon
2320 3103 2306 1976 ses@nlpra.org.hk

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A Trial Scheme for an On-site Training Programme for People with Disabilities for the Home Affairs Bureau

Background

The Trial Scheme for an On-site Training Programme for People with Disabilities, funded by the Home Affairs Bureau, provides on-going vocational training and flexible but necessary support to people with disabilities (PWDs) in socially integrated settings, especially social enterprises. PWDs are eligible to enjoy the benefits of having a job such as training allowance, which build up their abilities, confidence and hope towards working in open employment. The Trial Scheme is a kind of social service without an employer/ employee relationship between the service providers and the PWDs.

 

Our Aims

  • Provide an opportunity for the PWDs to learn and adapt to actual working environment and get along with other colleagues;
  • Provide a platform for the participants to apply the skills learnt, enhance their working capacity and help them gain working experience with an ultimate goal to seek long-term employment;
  • Encourage and support social enterprises and non-governmental organizations to provide on-site training to PWDs.

 

Milestone

The 27-month trial scheme funded by the Home Affairs Bureau has been launched since October 2016 with an aim to enhance the training and employment opportunities for PWDs.

 

Our Services

A wide spectrum of on-site training at social enterprises, including catering, retailing and eco-tourism, is provided to meet the vocational needs of 500 PWDs within the first twenty months of the two-year Trial Scheme, allowing self-directed choices according to their abilities, strengths and interests. The team is staffed by social worker, case workersand instructors. Services provided for PWDs are as follow:

  • Provide 2 full days or 4 half days general training to prepare for the arranged on-site training;
  • Arrange not fewer than 150 hours of on-site training for PWDs, whom upon completion of the general training, at social enterprises;
  • Provide job-matching services;
  • Provide no less than 3 months of follow-up counseling service to help PWDs to settle in employment.
  • Training Allowance of HK$2,000 would be provided upon completion of 120-hour training.

 

Service Target

The programme provides services for PWDs with the following criteria:

  • A person with one or more of the disabilities listed in Chapter 2 of the Hong Kong Rehabilitation Programme Plan published by the Labour and Welfare Bureau and settled in Hong Kong;
  • Aged 15 or above, who need vocational training, job attachment and support to take up open employment;
  • Capable of basic self-care;
  • Stable physical and mental conditions, absence of severe harassing behaviours;
  • Assessment will be performed before formal intake, PIR/ PWDs have to show motivation and the ability to take up open employment;
  • No propensity for violent or anti-social behavior, has no infectious disease, persistent alcohol or drug abuse, or gambling addiction.

 

Application and Exit of Service

  • Applicants or referrers may approach us directly for intake assessment;
  • PIR or PWDs who are found unsuitable or unwilling to receive the service, or who are capable of staying in the job independently, case worker will establish an exit plan for them.

 

Service Charge

The service is free of charge.

 

Contact Information

Service Unit / Project Tel Fax E-mail
Supported Employment Service Centre
G/F, Lai Yuen House, Chuk Yuen (South) Estate, Kowloon
2320 3103 2306 1976 ses@nlpra.org.hk

Social Enterprises or Employers who would like to offer training opportunities/ jobs may contact us for the most suitable candidates’ referral.


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Employees Retraining Board (ERB) Courses

Being an appointed Training Body of Employees Retraining Board (ERB) since 1995, a wide variety of Placement-tied training courses and Skills Upgrading Scheme Plus courses on cleaning, retailing, catering, security guard services and horticulture were held for PIRs to raise their competitiveness for open employment. To meet the labour market needs and changes of employment intention, we tried to hold Placement-tied training courses on healthcare services and professional retail and catering including Foundation Certificate in Escort Service for Out-patient Visit Training, Foundation Certificate in Organic Products Promotion Training and Foundation Certificate in Barista Training.

To enhance the language proficiency of PIR, we also held language related Skills Upgrading Scheme Plus courses including Foundation Certificate in Spoken English for Retailing (Generic) I (Part-time) and Foundation Certificate in Spoken Putonghua for Retailing (Generic) I (Part-time).

 

Courses held in 2014-15 and 2015-16

Year Course Course Categories Course Duration (Hours)
2014-15 Foundation Certificate in Retailing Placement-tied Course 120
Foundation Certificate in Horticulture Assistant Training Placement-tied Course 120
Foundation Certificate in English for Retailing (Generic) I (Part-time) "Skills Uprading Scheme” Plus Course 16
Foundation Certificate in Escort Service for Out-patient Visit Training Placement-tied Course 116
2015-16 Foundation Certificate in Organic Products Promotion Training Placement-tied Course 120
Foundation Certificate in Spoken English for Retailing (Generic) I (Part-time) "Skills Uprading Scheme” Plus Course 16
Foundation Certificate in Spoken Putonghua for Retailing (Generic) I (Part-time) "Skills Uprading Scheme” Plus Course 20
Foundation Certificate in Escort Service for Out-patient Visit Training Placement-tied Course 116
Foundation Certificate in Barista Training Placement-tied Course 160

 

Accreditation of operating QF Level 1-2 courses


After evaluating the governance structure, academic standards and quality, instructor quality, quality assurance mechanisms and financial condition of our association, the accreditation of Initial Evaluation (IE) has been successfully approved by Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) that our association could operate Quality Framework (QF) Level 1-2 of ERB accredited courses starting from 1 September 2014 with 2-year validity period.

 

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Vocational Training Council (VTC) Courses

Cooperated with Vocational Training Council (VTC) Shine Skills Centre, joint programmes were provided to PIRs for many years. To enhance PIRs’ working capacity and knowledge in related industry, practical and professional vocational skills training was provided in a 9-month long course. They could build up a good working habit and develop their potential for open employment and re-integration into the society. Long course of Business and Computer Practice has been held with VTCShine Skills Centre (TuenMun) since the academic year 2011/12.

For skills enhancement, short courses such as Bakery and Flour Confectionery Making, Basic Applied Photography (Advertisement), Simplified Chinese Cangjie Input Method & MS Word and Basic Flower Arrangement were jointly held with VTC Shine Skills Centre.

Scope of Services

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