CORE SERVICES

Community Support Services

社會福利署資助服務

Community Support Services

Companion.Care.Connect

We pioneered the first Integrated Community Centre for Mental Wellness, The Wellness Centre (TWC) in Tin Shui Wai in 2009. From October 2010 onwards, service points extended to Sham Shui Po, Yau Tsim Mong, Sha Tin, Kwai Chung, Tuen Mun and Islands Districts.

In 2019, we commenced the operation of "New LIFEstyle”, Mobile Vans for Publicity Service on Mental Wellness (MVP).  Two mobile vans, namely "Enjoy 330” and "Share 330”, are set up to promote mental health in New Territories (East) and New Territories (West) since July 2019 and August 2019 respectively.

 

Our Aims

Promoting Mental Health and Holistic Well-being; Facilitating Recovery Pathway and Community Living.
 
  • Providing one-stop, comprehensive and recovery-oriented community support services to local residents, assistance and follow-up services for people with suspected mental health problems as well as support for people in recovery of mental illness, their families and carers;
  • Initiating mental health education in promoting public’s positive help-seeking attitude and early detection of mental health needs, as well as facilitating social inclusion, harmony and well-being in neighborhood.

Milestone

Integrated Community Centres for Mental Wellness have been set up in 18 districts in Hong Kong. The Wellness Centre (Tin Shui Wai), which commenced service in March 2009, was the first centre operated by the Association. The other centres operated by the Association were opened in October 2010 for the residents of Sham Shui Po, Yau Tsim Mong, Shatin, Kwai Chung, Tuen Mun and Islands Districts.

 

Feature of Services

Recovery-oriented
  • Induce hope and believe that mental illness is only part of our lives
  • Empowering people in recovery to be his or her own expert to take charge of their recovery journey

Holistic Well-being
  • Care for physical, psychological and emotional well-being
  • Establish meaningful daily engagement and healthy lifestyle
  • Identify and develop personal character strengths

Community-based
  • Enhance public understanding and acceptance on people in recovery  
  • Establish a community support network for the people in recovery and their carers
  • Strengthen the resilience of the public and build up the mental health capital of the community

Our Services

Service Target

 
 

The Wellness Centres (Integrated Community Centres for Mental Wellness) 

The Wellness Centres provide one-stop integrated community mental health services, strive to promote well-being awareness of residents living in the district; provide accessible and comprehensive mental health community support and rehabilitation services, promote social inclusion and harmony in community.
 
 
  • Counselling Service
    Our professional team provides casework counselling and outreaching home visits, helping service users to cope with their mental health and relevant challenges, actualizing self-directive in their journey of recovery and leading a fulfilling life in the community.
  • Wellness Programs
    By organizing various interest classes, social recreational programs, therapeutic and support groups, we aim at promoting well-being among service users, including physical, psychological, social and transcendental dimensions.
  • Community Education
    By organizing exhibitions, talks and activities in the community, we promote well-being to the public on understanding of mental health; advocating for anti-stigma and collaborating with district partners to build an inclusive society.
  • Vocational Planning and Development
    We provide pre-vocational, on-the-job support and community living skills training for people in recovery to prepare them to work according to one's own abilities and potentials.
  • Peer Support Service
    We provide emotional and recovery support to people in recovery through trained peer support workers.
  • Clinical Psychological Services
    Agency-based Clinical Psychologist provides psychological support services for service users with complicated case nature but not receiving such service of Hospital Authority or Social Welfare Department.
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Target Group

  • People in recovery and persons with suspected mental health problems aged 15 or above;
  • Secondary school students in need of community mental health support services;
  • Family members and carers of the above service users;
  • Local residents with interest in improving their mental health;
  • Residents with mental health problems or suspected mental health problems living in the private residential care homes for persons with disabilities.

Application and Exit of Service

  • We welcome applicants to approach The Wellness Centre of their respective districts in person or by phone. Referrals made by other organizations are also welcome. (Download referral form).
  • For service users who wish to withdraw from the service or request other services, we shall arrange discharge and make other referrals to appropriate service.
  • There is no charge for admission and discharge of service. Majority of activities are free for participants, but some may charge for minimal.

Contact Us

Year of
Establishment
Service Unit Tel Fax Email
Kowloon
2010 The Wellness Centre (Sham Shui Po)
Address:
2/F, New Life Building, 332 Nam Cheong Street, Kowloon
Service Hours:
Mon, Wed to Sat 9:00 am – 5:00 pm;
Tue 9:00 am – 9:00 pm
2319 2103 2784 5367 ssptwc@nlpra.org.hk
2010 The Wellness Centre (Yau Tsim Mong)
Address:
G/F - 1/F, Flourish Mansion, 9 Cheung Wong Road, Mong Kok, Kowloon
Service Hours:
Mon, Wed, Thur, Fri 9:00 am – 5:00 pm;
Tue 1:00 pm – 9:00 pm;
Sat 1:00 pm – 5:00 pm
2977 8900 3552 5353 ytmtwc@nlpra.org.hk
New Territories
2009 The Wellness Centre (Tin Shui Wai)
Address:
Units 503-504 5/F Ancillary Facilities Block, Tin Chak Estate, Tin Shui Wai, New Territories
Service Hours:
Mon to Thur, Sat 9:00 am – 5:00 pm;
Fri 9:00 am – 9:00 pm
2451 4369 2486 3007 wellness@nlpra.org.hk
2010 The Wellness Centre (Islands)
Address:
G/F, Luk Yat House, Yat Tung (I) Estate, Tung Chung, Lantau Island, New Territories
Service Hours:
Mon, Wed to Fri 9:00 am – 5:00pm;
Tue 1:00 pm – 9:00 pm;
Sat 1:00 pm – 5:00 pm
2363 5718 3552 5355 islandstwc@nlpra.org.hk
2010 The Wellness Centre (Kwai Chung)
Address:
Units 21-22, G/F, Fu On House, Tai Wo Hau Estate, Kwai Chung, New Territories
Service Hours:
Mon, Tue, Thur, Fri 9:00 am – 5:00 pm;
Wed 1:00 pm – 9:00 pm;
Sat 1:00 pm – 5:00 pm
2652 1868 2652 1307 kctwc@nlpra.org.hk
2010 The Wellness Centre (Sha Tin)
Address:
Room 1-8, G/F, Mei Wai House, Mei Lam Estate, Shatin, New Territories
Office & Service Hours:
Mon, Wed to Fri 9:00 am – 5:00 pm;
Tue 1:00 pm – 9:00 pm;
Sat 1:00 pm – 5:00 pm
2615 2820 3552 5354 sttwc@nlpra.org.hk
2010 The Wellness Centre (Tuen Mun)
Tuen Mun - Wu King
Address:
Unit 9-15, G/F., Wu Tsui House, Wu King Estate, Tuen Mun, New Territories
Service Hours:
Mon to Fri 9:00 am – 5:00 pm;
Tuen Mun - On Ting (sub-base)
Address:
G/F, On Ting Yau Oi Community Centre, On Ting Estate, Tuen Mun, New Territories
Service Hours:
Mon, Wed to Sat 1:00 pm – 5:00 pm
Tue 1:00pm – 9:00pm
2450 2172 2441 5625 tmtwc@nlpra.org.hk

 

Scope of Services

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